Terms & Conditions

Commute Link Services (Enterprise)

Last Updated : 19 November 2025

1. Overview

1.1 This Website is operated by Commute Link Services (Enterprise) (“Commute”, “we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your access to and use of the Website www.commuterides.com (“Website”) and all related booking platforms, tools, and transportation services (“Services”).

1.2 By accessing or using the Website and/or booking any transportation or related services from us (“Service”), you agree to be legally bound by these Terms and all related policies incorporated by reference.

1.3 These Terms apply to all users of the Website, including visitors, customers, vendors, and content contributors.

1.4 If you do not agree to these Terms, you must discontinue use of the Website and Services immediately.

1.5 Any new features, tools, or enhancements added to the Website or Services shall also be subject to these Terms.

1.6 We reserve the right to amend these Terms at any time by posting updates on the Website. Continued use constitutes acceptance.

2. Online Booking & Service

2.1 You represent that you are at least the age of majority in your jurisdiction or have obtained parental or guardian consent.

2.2 You agree not to use the Website or Services for any unlawful or unauthorised purpose.

2.3 Fraudulent bookings or provision of false information may result in cancellation or legal action.

2.4 We reserve the right to reject or cancel any booking at our discretion.

2.5 At present, bookings are accepted primarily via WhatsApp or direct communication. Online booking and payment functionality may be introduced in

the future. Booking methods and payment timing may vary by service type.

3. General Conditions

3.1 We reserve the right to refuse Service for any lawful reason.

3.2 Payment details are processed through secure third-party gateways where applicable.

3.3 Website content and Services may not be reproduced without written consent.

4. Accuracy Of Information

We do not guarantee Website information is complete, current, or error-free.

5. Service Modifications & Pricing

Pricing and Services are subject to change without notice.

6. Products & Services

Services may vary based on operational conditions and availability.

7. Billing & Payment

7.1 We reserve the right to cancel any booking.

7.2 Accurate billing and contact information must be provided.

7.3 Payment terms vary by service type.

7.4 For certain services, including airport transfers, payment may be collected after completion of the ride. For other services, including future tour offerings, payment may be required upfront or via online booking systems.

8. Third - Party Tools

Third-party tools may be used strictly for operational purposes in accordance with our Privacy Policy.

9. User Submissions

User submissions may be used subject to applicable data protection laws

10. Personal Data

All personal data is handled in accordance with the PDPA and our Privacy Policy.

11. Limitation of Liability

Services are provided on an “as is” basis to the maximum extent permitted by law.

12. Governing Law

These Terms are governed by the laws of Malaysia.